“As property owners who have been with Mill House Cottages almost since its formation, we have benefitted enormously from the high standards, attention to detail and the emphasis on customer service which characterises all aspects of the business. In addition, we have very much appreciated a structured but informal working relationship with Stephen, Julie and their team and share a number of common values such as the engagement of local people wherever possible and the promotion of nearby businesses.

This approach is highly valued by guests as evidenced by the number who have become regular visitors over the years and who consistently provide very positive feedback - not just about the property but also the way in which their individual needs have been met or changes to their plans accommodated. The hard working ‘changeover teams’ also deserve a special mention for their ability to punctually deliver the highest standards of cleanliness in an efficient and unobtrusive way notwithstanding the very special demands of operating during the exceptional circumstances of a global pandemic during 2020/21. The recent addition of Victoria as Commercial Manager has further strengthened the operational team.

We very much hope that this successful business model will continue in the future and that despite the growth in visitor numbers coupled to increased competition both nationally and locally, collectively we will be able to provide great holidays for our guests and significant economic benefits to the community in which we live”

“To the ‘Mill House Family’,

I just want to say a huge thank you for managing ‘Hilltop Cottage’ on my behalf, the bookings have been beyond amazing. Also, to the housekeeping team, whenever we visit the cottage is immaculate, it was hard to believe there had been that many visitors through the front door!

I couldn’t be happier with the service that Julie, Stephen, Victoria & the whole team at Mill House provide both to myself as a property owner but to the guests that enjoy my little” pied a terre’ in the UK. You have taken care of absolutely everything for me and it’s lovely to see the money move into my bank account at the beginning of each month.

You make Hilltop Cottage a worthwhile investment and my life in France is much easier with no worries over the management of my cottage.

I’m so glad I picked up the phone, just after purchasing ‘Hilltop’ and spoke to Julie rather than trying to manage Hilltop myself.”